The checker will confirm if we have accommodation available for your chosen dates. However please be aware that it does not differentiate between the types of accommodation so we may not always have  accommodation that is suited to your booking. We will advise you within 24 hours if this is the case. If  there is “no availability” please contact us directly to double check your dates  or add your request to our standby list. We will  keep you advised of the progress of your booking request through a sequence of emails, within 24 hours of your request.  Your booking is finalised once you receive an email detailing the costs and giving you a booking reference number.

Please ensure you include details of your preferred reception time (choose “09.00” for the 9 – 10 am reception or “16.30” for the 4.30 – 5.30 pm reception (excluding Saturday). and provide any other information  (such as a request for a particular size of apartment) that will help us process your request as swiftly as possible.

Returning customers can check that their details are up to date.